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White Paper Issues and Statistics on the Subject of the Digital Divide

By Linda E. Saris - Director, Salem CyberSpace - July 29, 2002

Background

The Digital Decade, the Internet Revolution, or the New Economy.  No matter what you call it, computers and computer related technology are a fundamental way of life in the global economy that is shaping the way we live, work, and play.  Most entry-level jobs require at least a minimum level of familiarity with computers and word processing.  Access to the Internet is imperative in order to locate job opportunities and obtain information and skills necessary to advance in one’s career and manage one’s household efficiently and cost-effectively.  In an increasingly technologically dominated society, people who are socially and/or economically disadvantaged will become further disadvantaged if they lack access to computers and computer-related technologies.  This growing disparity between these groups is what is called the “Digital Divide.”

To be on the less fortunate side of the divide means that there is less opportunity to take part in our new information-based economy, in which many more jobs will be related to computers. The Department of Labor has reported that 60 percent of all workers use computers on the job (double the rate of a decade ago), with those who do earning 43 percent more than other workers. It also means that there is less opportunity to take part in the education, training, shopping, entertainment, and communications opportunities that are available on line.  The people who lack access to technology are at a growing disadvantage both socially and economically. Therefore, raising the level of digital access by increasing the number of Americans using the technology tools of the digital age is a vitally important goal.
Some Recent Studies
The current Bush Administration has all but declared the digital divide has been closed. They reach this conclusion largely on the basis of nationwide statistics that show 50% of all Americans have computers in the home and virtually everyone can get access to a computer through schools, libraries and other community-based organizations.  But these statistics and facts bear further analysis.

First of all, one needs to consider the following:

bulletWe are fast becoming a networked society and having access to a computer, even one in the home, is not the same as having access to the Internet.
bulletWe are not a “café” society, and most of our personal business is conducted from the home.  Therefore, access to technology outside the home, is not the same as having access to it at home.
bulletHaving a computer and even an Internet connection, is meaningless, if the means and skill to use it to enrich or improve one’s life does not exist or if access to relevant content is not available.
bulletAnd lastly, as manufacturing companies disappear from the Massachusetts horizon, we are fast becoming an economy of knowledge workers which requires an even greater need to be comfortable with computers.

So what are the current statistics on access to computers and the Internet?
bulletJust under 50% of those with incomes between $15,000 and $25,000 use a computer at home or at work compared to around 90% with incomes above $75,000.
bulletIf you look at home stats only combined with access to the Internet, the percentage falls to 25% for those with incomes under $25,000 compared to 75% with incomes above $50,000.     Dissect the numbers now between narrowband connections (dial-up) vs broadband (DSL or cable), those with low incomes “fall a full generation of technology behind.”
bulletNot surprisingly, income is the greatest predictor of access to computers and the Internet.
bullet60% of Blacks, 68% of all Hispanics and 86% of Hispanic households where Spanish is the only language lack access to the Internet.
A recent project funded by the Annie E. Casey Foundation took a look at the challenges and opportunities of connecting kids to technology.  In this report, the authors point to the “ABC’s of the Digital Divide”  =  Access, Basic Training and Content.  Even when the issue of access is solved, you also need basic training on the applications of technology (for both teachers and students) and relevant and quality content.
Summary
To be on the wrong side of the digital divide means less access to information, less access to higher paying jobs, and less opportunity for academic advancement.  Like reading, having access to books in schools and libraries could not alone promote literacy, love of reading and appreciation for quality literature.  Having books available at home, having parents as role models and teachers were also needed to promote literacy and reading.  Likewise, we need access to computers and the Internet in school, at work and at home. However, we also need purposeful access to be able to use technology as a tool to enrich our lives and the communities in which we live. And, like reading, we need trained parents and educators as teachers and role models to assure that purposeful, quality and common sense use of technology prevails.

Some reading on the Digital Divide (many of the facts used in this White Paper are attributed to the authors and articles cited below):

 1. “Connecting Kids To Technology” by Tony Wilhelm, Delia Carmen, and Megan Reynolds, June 2002  (www.kidscount.org )

2. “ Frequently Asked Questions About the Digital Divide” by The Children’s Partnership, June 2002

3. “A Nation Online” – Who’s Not Online and Why It Matters.  Highlights and Analysis of the US Department of Commerce’s 2002 Report on Internet Access and Use.  February, 2002 (http://www.techpolicybank.org/2002commercereport.html)

4. “Does the Digital Divide Still Exist?” By Mark N. Cooper, Director of Research, Consumer Federation of America  May, 2002

5. Source: Falling Through the Net, 2000